Thompson's professional experience includes:
- Design of websites using HTML5, CSS3, Javascript and PHP
- Use of flexbox responsive web design
- Photo editing and related graphic design
- Authoring and research of 17 trade papers for the CUNA Councils
- Authoring and research of over 25 newsletter articles
- Creation of two technical manuals
- Creation and editing of press releases and reports
- Creation and design of a sample newsletter using Adobe InDesign
Thompson's online trade papers and newsletter articles have focused on business management techniques and cutting-edge tools and technology.
She has written and edited materials for Credit Union National Association (CUNA), the leading national trade organization for credit unions, and for the CUNA Councils, a group of over 5,000 credit union management personnel including CEOs, COOs and CFOs. Three to five detailed case studies were included in each paper.
White paper topics among others have included:
- Social Media and Internet Security
- Server Virtualization
- Leadership and Managing Change
- Evaluating and Developing Employee Competencies
- Serving New Americans
- Creating an Experience Culture
- Green Marketing and Architectural Design
- Loan Modification
- Remote Deposit Capture
Thompson has assisted other entities, such as Sturdevant Appraisal, with reports, manuscript preparation, editing, background research, supplemental visuals and documentation of internal procedures such as those used with database applications.
This included ten years of outsourced editing for Credit Union Magazine's listing of the CUNA Marketing and Business Development Council's Annual Marketing Awards.